1 х 1 tutoring
How do you match tutors to students?What do I need for my lesson?How do I book a lesson?How do I reschedule a lesson?How do I cancel my lesson?
Self-learning Course
How do I change the language level?What are self-learning courses?How many languages can I study?What do I need to get started?How to choose a lesson in My Plan?Which skills can I train?How can I learn English in English?How do I change the course or add a new one?How often do you add new lessons?How much time does a lesson take? How do I navigate the course feed?Can I take more than 1 course at once?
Group lessons
How many learners are in one group class?How do group lessons work?What if my group lesson is canceled?What if I miss my group lesson?What materials are used during group lessons?
Speaking club
How many people will be on the call?What are the topics for the English-speaking club?Where and how are the meetings held?What if I miss a meeting? How often are the English-speaking practice classes?What is the Conversation Club?
Account
How do I change my name? How do I change my password? Can I adjust my learning preferences?
Payments & Subscription
What Payment methods do you offer?How can I keep track of my payments and subscriptions?How do I resume my subscription?How do I cancel my subscription?
Tests
What are Promova tests?Can I take the same test twice?Are the results accurate?
Promo codes
Where and how can you redeem your code?

How can I purchase a Premium subscription?

A Premium subscription allows you to unlock access to all lessons in Promova language courses. Follow the steps below to get started:

  • If you don’t already have an account, create one. You can learn how to create an account in this article.
  • If you already have an account, sign in using your credentials.
  • After logging in, find the Unlock banner in the For You or Profile tab. Click Unlock, then select your desired subscription period.
  • Choose your preferred payment method and enter the required details.
  • Complete the checkout process to activate your Premium subscription and start learning!

Please note that your Premium subscription will automatically renew unless you cancel it. Please review the subscription terms before completing your purchase.

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