What are the benefits of the Premium plan?How do I log into my Promova account?How can I change the FAQ language?On what platforms can I use Promova?Can I use Promova for free?Why is AI Role Play not working?What should I do if my pronunciation cannot be analyzed?Why do I have an error message?Where and how can you redeem your code?Why don’t I see Tutoring or Conversation Club anymore?What is Promova?How can I sign up for Promova?
What are self-learning courses?What do I need to get started?What are Promova tests and how to take them?How to choose a lesson in My Plan?Why do new lessons appear in a completed unit?How can I learn English in English?How do I choose or switch a course?Which skills can I train?How much time does a lesson take? How often do you add new lessons?Do you offer exam preparation (IELTS, TOEFL, FCE)?What are Practical Skills Courses and where can I find them?How do I change the language of explanations?Can I skip a lesson or unit?How many languages can I study?Do I get a certificate after completing a course?Can I take more than 1 course at once? How do I navigate the course feed?How do I change the language level?
How do I enable the White Noise mode?How do streaks work?What is the English Level Assessment and how do I take it?What are Special English Courses and how to access them?What does the “Beta” label mean?How to find my purchased PDFs?How do Practical Skills Courses support my progress?How do I enable the Dyslexia mode?How can I enable sound effects?How can I change the interface language?What is the Learning Map and how do I use it?Can I practice writing at Promova?What are Achievements and how do I earn them?How do I change my Daily Goal?How can I practice speaking with AI?
How can I keep track of my payments and subscriptions?
You can keep track of payment history and subscriptions in your personal profile. To do that, please follow these steps:
- Log in to your personal account
- In the "My profile" tab find the "Payments and subscriptions" tab
- See all payments sent to promova.com
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