MONEY-BACK POLICY 
 

• 1. MONEY-BACK GUARANTEE RULES 
   

In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you may receive a refund on the Company’s own discretion provided that all of the following conditions are met. This Money-Back Guarantee is applicable only with regard to the initial subscription and shall not apply to purchased add-on items and additional services.  
 

• you contact us within 21 days of your initial purchase; and 
  you have completed at least 10 lessons; and
• you provide the required evidence outlined below. 
   

We will review your application and notify you (by email) whether your application is approved.

HOW TO DEMONSTRATE THAT YOU HAVE FOLLOWED THE PLAN 
 

You can demonstrate that you completed at least 10 lessons by providing screenshots from the app or website showing your check-ins and completed lessons.  

2. GENERAL REFUND RULES 
 

Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law. 
 

Note for the EU and UK residents: If you are an EU or UK resident, you have the right to withdraw from the agreement for purchase of digital content or digital services without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. 

Last updated: 05 May 2026