1 х 1 tutoring

How do you match tutors to students?What do I need for my lesson?How do I book a lesson?How do I reschedule a lesson?How do I cancel my lesson?

Self-learning Course

What are self-learning courses?How many languages can I study?How do I change the language level?Can I take more than 1 course at once? What do I need to get started?How to choose a lesson in My Plan?How do I change the course or add a new one?How much time does a lesson take? Which skills can I train?How often do you add new lessons?How do I navigate the course feed?How can I learn English in English?

How do group lessons work?How many learners are in one group class?What if my group lesson is canceled?What if I miss my group lesson?What materials are used during group lessons?

How many people will be on the call?How often are the English-speaking practice classes?Where and how are the meetings held?What are the topics for the English-speaking club?What if I miss a meeting? What is the Conversation Club?

How do I change my name? Can I adjust my learning preferences? How do I change my password?

Payments & Subscription

What Payment methods do you offer?How can I keep track of my payments and subscriptions?How do I resume my subscription?How do I cancel my subscription?

What are Promova tests?Can I take the same test twice?Are the results accurate?

Where and how can you redeem your code?

What materials are used during group lessons?

The exact materials depend on your group's language level and needs. However, our tutors have access to powerful learning materials from top learning publications such as the Cambridge University Press and the Oxford University Press. You can expect practical materials with proven language learning success.

In some cases, we also use themed materials. For example, if everyone in the group shares the same hobby, a tutor might center a lesson around it and bring individual materials. You can always talk to your tutor and suggest topics or references you want to see.

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