1 х 1 tutoring

How do you match tutors to students?What do I need for my lesson?How do I book a lesson?How do I reschedule a lesson?How do lessons with tutors work?Who are your tutors?How do I cancel my lesson?

Self-learning Course

How many languages can I study?What are self-learning courses?What do I need to get started?What is course feed? Can I take more than 1 course at once? How do I change the course or add a new one?Which skills can I train?How often do you add new lessons?How much time does a lesson take? How can I learn English in English?How do I navigate the course feed?

How do group lessons work?How many learners are in one group class?What materials are used during group lessons?What if I miss my group lesson?What if my group lesson is canceled?

What is the Conversation Club?How many people will be on the call?Where and how are the meetings held?What if I miss a meeting? How often are the English-speaking practice classes?What are the topics for the English-speaking club?

How do I change my name? How do I change my password? Can I adjust my learning preferences?

Payments & Subscription

What Payment methods do you offer?How do I cancel my subscription?How can I keep track of my payments and subscriptions?How do I resume my subscription?

What are Promova tests?Can I take the same test twice?Are the results accurate?

What materials are used during group lessons?

The exact materials depend on your group's language level and needs. However, our tutors have access to powerful learning materials from top learning publications such as the Cambridge University Press and the Oxford University Press. You can expect practical materials with proven language learning success.

In some cases, we also use themed materials. For example, if everyone in the group shares the same hobby, a tutor might center a lesson around it and bring individual materials. You can always talk to your tutor and suggest topics or references you want to see.

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